How to sign in and sign out

This guide explains how to sign in to Intuety, reset your password if you need to, and sign out when you have finished.

Before you start

• An active Intuety account. New users receive an invitation email. See Activating and setting up your account.
• Your work email address.
• Your password, or your work Microsoft account if your organisation uses SSO.

How do I sign in with email and password?

1. Go to https://app.intuety.io/.
2. Enter your email address and password.
3. Select Login.
4. Complete MFA if prompted: enter the Verification Code and select Verify. If your organisation requires MFA and you have not set it up yet, you are asked to set it up first.
5. You will land on your dashboard. If you are a Client Admin without the Author, Approver or Project Admin role, you land on Organisation Settings instead.

How do I sign in with Microsoft (SSO)?

1. Go to https://app.intuety.io/.
2. Select Sign in with Microsoft.
3. Follow the Microsoft sign-in prompts. You will be returned to Intuety.

How do I reset my password?

Select Forgot password? on the sign-in page and follow the email instructions. See How do I reset my password?.

How do I sign out?

1. Select your profile avatar in the top-right corner.
2. Select Logout.
3. When asked "Are you sure you want to logout?", select Logout again.
4. You will return to the sign-in page.

You can also select Logout at the bottom of the left-hand menu.

Common questions

• Microsoft sign-in does not work: check your organisation has enabled Microsoft SSO for Intuety, and try a private or incognito window.
• My account is locked: see How to unlock or reactivate a locked account.
• I cannot see a project after signing in: see I cannot see the project I am looking for?.

Related articles

• Troubleshooting login and browser issues
• How do I access Intuety?

Still need help?

Ask our live chat, email support@intuety.io or call 02922 710 527. Include the Job ID (shown in Job Quick View) if your question is about a specific job.