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Broadcasting Notifications

Broadcast notifications let you send a message to every user in your organisation through Intuety. Use them for important updates such as safety alerts, lessons learned, new guidance or links to internal resources.

Who can use this?

Only company-level administrators (Client Admins) can send broadcasts. All users receive them in their notification panel.

How do I send a broadcast?

  1. Open the left-hand menu and select Organisation Settings. The left-hand menu now shows the Organisation Settings sections.
  2. Under Content, select Broadcast.
  3. Choose the Notification type from the drop-down, for example Info for general updates, Success for something positive or completed, or Warning for items that need attention. Error and System are also available.
  4. Enter a short, clear title. All users will see this.
  5. Enter your message.
  6. Optionally, under Attachments, select Add file to attach images, PDFs or Word documents (for example a safety alert or lesson learned).
  7. Optionally, select Add URL to add a link, for example to a page on your intranet.
  8. Select Send notification. You will see "Notification broadcast successfully" once it has been sent.

What do users see?

  • The broadcast appears in each user's notification panel (the bell icon, top right).
  • Selecting an attached document downloads it.
  • Selecting a link opens it in a new browser tab.

How do I show a site banner?

A site banner is a message shown across the top of Intuety for everyone in your organisation until you turn it off or it reaches its end time. Users can dismiss a banner for themselves; it shows again if you edit it. Client Admins add one under Organisation Settings > Content > Broadcast > Site Banner, then Add banner. See How to show a site banner to your organisation (Link).

Tips

  • Pick the type that matches the urgency. Using Warning sparingly helps it stand out when it matters.
  • Keep titles short so users understand the message at a glance.
  • Attach the supporting document or link so users have everything in one place.

Things to be aware of

  • Broadcasts go to every user in your organisation. They cannot be targeted to individuals or groups.
  • A broadcast cannot be recalled once sent. To correct a message, send a follow-up broadcast. For a message you need to change or remove later, use a site banner instead.

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Still need help?

Ask our live chat, email support@intuety.io or call 02922 710 527. Include the Job ID (shown in Job Quick View) if your question is about a specific job.