---
title: Managing Notifications and Alerts
description: Learn how to use the notification system in Intuety to stay updated on jobs, risk assessments, comments, company broadcasts, and platform announcements. Includes how to open, read, manage, and delete notifications.
---

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# Managing Notifications and Alerts

Notifications keep you up to date with activity that matters to you: jobs and RAMS, comments, broadcasts from your company, and announcements from Intuety.

**Who can use this?**

All Intuety users. What you receive depends on your role, the jobs you are involved in and any broadcasts sent to you.

**How do I open my notifications?**

1. Select the **bell icon** in the top-right corner. A number shows how many are unread.
2. The notification panel opens.
3. Select the bell again to close it.

**What notifications might I get?**

- **Jobs and RAMS**: a job is ready for you to review, has been sent back to you, or has a new comment. When a site pack you asked for is ready, you get a **Site pack ready** notification. Select it to download the PDF.
- **Company broadcasts** – for example a lesson learned or safety alert from your company.
- **Support notifications** – from the Intuety support team.
- **Intuety announcements** – new features and platform updates.

Notifications are colour-coded by type (such as Info, Success or Warning) and can include attached documents, images or links.

**How do I manage notifications?**

- **Unread** tab – only notifications you have not read.
- **All** tab – every notification.
- Tick icon (**Mark as read**): mark one as read.
- Bin icon (**Remove**): delete one.
- **Mark all read**: clear everything in one go.

**Can I turn notifications off?**

You can turn email notifications on or off from Profile \> **Profile** tab \> **Edit**. To choose by type, open Profile \> **Notifications** tab. Under **Notification Preferences**, use the **In-App** and **Email** switches for each notification type. See [How to manage your profile and security settings](https://help.intuety.io/v2-knowledge-base/how-to-manage-your-profile-and-security-settings-in-intuety?hsLang=en-gb).

**What are site banners?**

Sometimes a banner appears across the top of the platform with an important message, for example planned maintenance. It may include a **Learn more** link. Select the X (**Dismiss banner**) to hide it. If the message is updated later, the banner shows again.

**Tips**

- Use the Unread tab as a quick to-do list.
- Open attachments and links straight from the notification.

**Things to be aware of**

- Deleting a notification cannot be undone.
- Notifications reflect activity at the time they were sent. Open the job or document for the latest information.

**Related articles**

- [Broadcasting notifications](https://help.intuety.io/v2-knowledge-base/broadcasting-notifications?hsLang=en-gb)
- [Getting started with the home dashboard](https://help.intuety.io/v2-knowledge-base/getting-started-with-the-intuety-dashboard?hsLang=en-gb)

**Still need help?**

Ask our live chat, email [support@intuety.io](mailto:support@intuety.io) or call 02922 710 527. Include the Job ID (shown in [Job Quick View](https://help.intuety.io/v2-knowledge-base/job-quick-view?hsLang=en-gb)) if your question is about a specific job.

 

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