What support does Intuety provide to its users?

Intuety provides extensive support to ensure users, supply chain organisations and admins are well equipped with the knowledge and help when they need it. Below are the channels of support we provide.

1. 24x7 Live Chat: An in-app live chat available on all pages that is available 24x7 to ask questions and receive prompt relevant answers from our knowledge base.
2. Knowledge Base: Our knowledge base is actively updated and includes step-by-step guides, interactive walkthroughs, videos, FAQ's and a wide selection of How-To's.
3. Phone: Support can be accessed via 02922 710 527 (United Kingdom) our knowledge equipped agent will be able to promptly answer queries when you need it.
4. Self-Serve Ticketing: The knowledge base area features a self serve ticketing link, allowing you to provide details and attachments for any issues or queries and pass it over to the support team.
5. Email: support@intuety.io can be emailed at any time to pass a request, issue or query to the support team.