--- title: Understanding Intuety platform user roles description: Learn what each Intuety user role can do, who typically holds it, and the training available. Includes caveats on supply chain, document creation and live training. --- [Skip to content](https://help.intuety.io/v2-knowledge-base/understanding-intuety-platform-user-roles#main-content) English - United Kingdom Show submenu for translations [![intuety-3](https://help.intuety.io/hs-fs/hubfs/intuety-3.png?width=200&height=61&name=intuety-3.png)](https://app.intuety.io/) Open main navigation Close main navigation - English - United Kingdom Show submenu for translations - Contact us Contact us How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.intuety.io/v2-knowledge-base?hsLang=en-gb) 2. [Administration](https://help.intuety.io/v2-knowledge-base/administration?hsLang=en-gb) # Understanding Intuety platform user roles This guide explains the four Intuety user roles: **Author**, **Approver**, **Project Admin** and **Client Admin**. It covers what each role can do, who usually holds it and the training available. **Can someone have more than one role?** Yes. Roles are additive, so giving someone more than one role simply adds those permissions to the same account. There is no need for separate logins. **Author** **Who:** people who write RAMS, typically site or project engineers, SHEQ advisors, supervisors and operational staff. - Upload existing RAMS. - Create new RAMS with the guided authoring workflow (requires the document creation module). - Review and insert Intuety suggestions. - Manage drafts through to submission for acceptance. - Create and manage revisions. **Training:** in-product tooltips and guided interactive walkthroughs. **Approver** **Who:** internal reviewers, SHEQ leads and anyone who signs off RAMS from internal teams or contractors. - Review and give feedback on jobs and RAMS. - Accept or reject RAMS. - By default, invite contractors into the organisation and add them to projects. Client Admins can turn this off with **Approver supply chain access** in **Organisation Settings** \> **Options**. **Training:** in-product tooltips and guided interactive walkthroughs. **Project Admin** **Who:** project managers, contract managers, PMO or operations coordinators. - Create, edit and complete projects and sites. - Manage project details throughout the project lifecycle. - Manage relationships with clients and contractors. - Invite contractors and add them to projects. **Training:** knowledge base articles, written guides and interactive in-product guides. **Client Admin** **Who:** platform owners, typically SHEQ directors, IT or system owners, or heads of operations. - Manage Organisation Settings: options, document colours, default sector and region, admin users, suppliers, template permissions, integrations, broadcasts and site banners, and (if your organisation has API access) webhooks. - Invite, edit, deactivate and reactivate users, one at a time or by importing a CSV file. - Manage the supply chain (paying organisations only). In paying organisations, the Client Admin role is assigned by Intuety support. A Client Admin who does not also hold the Author, Approver or Project Admin role lands on Organisation Settings and cannot open projects or jobs. **Training:** knowledge base articles, written guides and interactive in-product guides. **Typical role combinations** - **Subcontractor RAMS author:** Author only. - **Site engineer producing RAMS:** Author only. - **SHEQ advisor at a paying contractor:** Author and Approver. At a sponsored (non-paying) supplier, users can be Author or Client Admin. - **Project manager who also reviews:** Approver and Project Admin. - **Platform owner:** Client Admin plus any of the above. **Important to know** - Supply chain management is only available to paying organisations, whatever roles a user holds. - Document creation is an additional module. Uploading existing RAMS is standard. - Live training sessions are not offered by default. They are agreed with customers case by case. **How do I check my roles?** See [What permissions or roles do I have?](https://help.intuety.io/v2-knowledge-base/what-permissions-or-roles-do-i-have?hsLang=en-gb). To change roles, ask your administrator. **Related articles** - [What is an Author?](https://help.intuety.io/v2-knowledge-base/what-is-an-author?hsLang=en-gb) - [What is an Approver?](https://help.intuety.io/v2-knowledge-base/what-is-a-reviewer?hsLang=en-gb) - [Adding, editing and managing users](https://help.intuety.io/v2-knowledge-base/adding-editing-and-managing-users?hsLang=en-gb) **Still need help?** Ask our live chat, email [support@intuety.io](mailto:support@intuety.io) or call 02922 710 527. Include the Job ID (shown in [Job Quick View](https://help.intuety.io/v2-knowledge-base/job-quick-view?hsLang=en-gb)) if your question is about a specific job. - [FAQs](https://help.intuety.io/v2-knowledge-base/faqs?hsLang=en-gb) - [Getting started](https://help.intuety.io/v2-knowledge-base/getting-started?hsLang=en-gb) - [General Articles](https://help.intuety.io/v2-knowledge-base/general-articles?hsLang=en-gb) - [Administration](https://help.intuety.io/v2-knowledge-base/administration?hsLang=en-gb) - [Your Account](https://help.intuety.io/v2-knowledge-base/your-account?hsLang=en-gb) - [Guided RAMS](https://help.intuety.io/v2-knowledge-base/guided-rams?hsLang=en-gb#main-content) - [Getting started](https://help.intuety.io/v2-knowledge-base/guided-rams?hsLang=en-gb#getting-started) - [Admin settings](https://help.intuety.io/v2-knowledge-base/guided-rams?hsLang=en-gb#admin-settings) - [Smart RAMS](https://help.intuety.io/v2-knowledge-base/smart-rams?hsLang=en-gb) - [Document Creator](https://help.intuety.io/v2-knowledge-base/document-creator?hsLang=en-gb) - [POWRA](https://help.intuety.io/v2-knowledge-base/powra?hsLang=en-gb) [![intuety-3](https://help.intuety.io/hs-fs/hubfs/intuety-3.png?width=110&height=33&name=intuety-3.png "intuety-3")](https://intuety.io/static/Intuety-logo-white-2cbe87774ab4e403ac86c7664c828290.png)  AI-powered risk assessment and knowledge management - purpose-built to protect your people.  [mailto:support@intuety.io](mailto:support@intuety.io)  © 2026 Intuety. 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