Adding and managing supply chain
As a paying Intuety customer, you can bring your whole supply chain onto the platform when they work on your projects, at no cost to them. This guide covers the Supply Chain portal, where you add suppliers, invite their users and add them to projects.
Who can use this?
Client Admins and Project Admins. Approvers and Authors can too, unless a Client Admin turns off Approver supply chain access. Supply chain management is only available to paying organisations.
Two ways to add a subcontractor to a project
- Supply Chain portal (this guide) – add the company to your supplier list, then add them to one or more projects.
- Project settings – open a project, select the settings gear, open the Collaborators tab and select Add Collaborator. See How to manage collaborators and suppliers.
How do I open the Supply Chain portal?
Log in and select Supply Chain in the left-hand menu (the handshake icon).
How do I add a supplier?
- In the Supply Chain portal, select Add Supplier.
- Search for the company by name or Companies House number. Results come from the Companies House register of active UK companies and show the registered address to help you pick the right one.
- Select Select next to the correct company.
- Nominate an admin for that company by entering their email address. That person becomes the supplier's admin and can invite the rest of their team.
- Alternatively, choose Skip invites for now (add supplier without sending) to add the company without inviting anyone yet. If the company already uses Intuety, its existing users will get the relevant access.
- Select Add supplier & continue. You will see a confirmation message.
- Go back to the Supply List tab. The new supplier appears in the main list and in the recently added banner, ready to add to projects.
How do I add a supplier to projects?
From the recently added banner, select Add to projects and choose one or more projects. Recently added suppliers clear from the banner automatically after 14 days, or you can dismiss them.
What does the supplier list show?
- Company name and Companies House ID
- The status of the relationship with your organisation
- How many of your projects the supplier belongs to
- How many users they have on the platform
- The date they were added
Sort by company name (A–Z or Z–A) or by Added on (newest or oldest first). Ten suppliers show per page by default. Use Rows per page at the bottom to show 10, 20 or 30.
How do I view a supplier's profile or remove a supplier?
- Select any supplier row to open their profile, including a timeline history and the option to add users on their behalf.
- Select the three dots at the end of a row and choose Remove supplier.
How do I add more users to a supplier?
- Open the Supply Chain portal and select the supplier.
- Select Send invite. Invited users join as Authors. Their own Client Admin can change their roles later from Users.
- Enter one or more email addresses.
- For each email address you enter, you must either press Enter on your keyboard or select Add on the right side of the email entry box. If you do not do this, the Send invites button will not be clickable and will show a symbol indicating the button is blocked.
- Each person receives an email invitation to set up their own Intuety account.
The supplier's own Client Admin can also invite their team directly.
I am a supplier. What will I see?
If your company is a sponsored (non-paying) supplier, the Supply Chain portal shows every customer whose supplier list you are on. To keep a clear audit trail and accountability on projects, sponsored suppliers cannot add their own supply chain.
Common questions
- I can see the supplier list but cannot change anything: you probably only have the Author role. Ask an Approver or admin in your company to manage suppliers for you.
- A subcontractor cannot see the project: check they have been added to that specific project, and that their admin has accepted the invitation.
- A subcontractor needs another user: their Client Admin can invite them, or you can use Send invite on the supplier profile.
Related articles
- How to manage collaborators and suppliers
- I cannot see the project I am looking for?
- What is Intuety?
Still need help?
Ask our live chat, email support@intuety.io or call 02922 710 527. Include the Job ID (shown in Job Quick View) if your question is about a specific job.