---
title: Adding, editing, and managing users
description: Learn how Intuety administrators can add new users, assign Approver, Author, or Project Admin roles, and edit, deactivate, or re-enable existing accounts.
---

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1. [Knowledge Base](https://help.intuety.io/v2-knowledge-base?hsLang=en-gb)
2. [Administration](https://help.intuety.io/v2-knowledge-base/administration?hsLang=en-gb)

# Adding, editing, and managing users

## This guide explains how company administrators can add users to Intuety and assign the correct roles.

 Overview

The Users area in Intuety lets administrators add new users, assign roles, and manage existing accounts — including editing user details, deactivating users, and re-enabling accounts.

 Who can use this

- **Client Admins**
- **Company administrators**
- **Project administrators** with user-management access

 Before you start

- Make sure you have permission to manage users.
- Have the user's email address ready.
- Decide which role or roles the user needs: **Approver**, **Author**, or **Project Admin**.

 Opening the Users area

1. Sign in to Intuety.
2. Open the menu on the **left-hand panel**.
3. Under the **Administration** section, select **Users**.
4. Use the **search field** or **role filter** to check whether the user already exists.

 Adding a user

1. Select **+ Add User**.
2. Enter the user's **email address**.
3. Tick the required **role** or roles.
4. Set **Account Status** to **Enabled**.
5. Select **ADD**.

 Checking the user was added

1. Return to the **Users** list.
2. Search for the user's name or email address.
3. Check the **role** and **status** shown in the table.

 Editing or viewing existing users

1. Open the menu on the **left-hand panel**.
2. Under the **Administration** section, select **Users**.
3. Search for the user by **name** or **email**, or use the **role filter** to narrow the list.
4. To deactivate a user, select the **red icon with an X**.
5. To view or edit a user's details, select the **green icon** to open the **User panel**.
6. In the **User panel** you can update the **first name**, **last name**, **email**, **roles**, and whether the account is **enabled**.
7. You can also re-enable deactivated accounts from the **User panel**.
8. When you have finished, select **Update** to save your changes, or **Cancel** to discard them.

 Limitations and things to be aware of

- **The user cannot see a project:** confirm the user has both the correct role and project access.
- **Client Admin is not shown in Add User:** this role may need to be assigned outside the standard **Add User** modal.
- **The account should not be active yet:** add the user as **Disabled**, then enable them when ready.

- [FAQs](https://help.intuety.io/v2-knowledge-base/faqs?hsLang=en-gb)
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