What support does Intuety provide to its users?
In this video, we emphasize that we are here to support you every step of the way. If you encounter any technical issues or have questions, there are several ways to reach out for assistance.
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Email Support: Click on your initials or picture in the top right corner of the platform and select "Contact Support" to access our email address and phone number. This is the traditional way of contacting us, and a ticket will be generated for us to investigate your issue. Our email is support@intuety.io
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Phone Support: If your issue can be resolved during the call, we'll do it right away. Otherwise, a ticket will be logged, and someone will get back to you. Our phone number is 02922 710 527
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Self-Service Ticketing: If you prefer, you can raise your own support ticket directly, providing details about your issue and what steps you've already taken to resolve it.
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Customer Success Manager: If you're dealing with a specific pain point or struggle with the platform, you can contact your Customer Success Manager for help. They are happy to join a Teams call and provide solutions and alternative ways to achieve your goals.
Need more help or resources? Visit:
https://linktr.ee/intuety